Session fees and deposits are non-refundable, as they secure your booking in my diary. That said, I understand that life can be unpredictable. If you need to reschedule and give me notice, your payment can be transferred to a new date rather than being lost.
If a session is missed without any notice, the session fee isn’t refundable. You’re still welcome to rebook, but this would be subject to a £30 rebooking fee to cover the lost session time.
If you’re ever unsure or something unexpected crops up, the best thing to do is get in touch as soon as you can and we’ll take it from there.