Are payments refundable if I need to cancel or reschedule?

Deposits and session fees are non-refundable.  However, I do recognise that life can be unpredictable and so if you need to reschedule, your payment can be transferred to a new date as long as you give me notice that you need to move your session.  If you simply don’t attend your session without any notice, you won’t receive your refund although you can rebook your session subject to paying a £30 rebooking fee.