Privacy Policy

Sarah Fisher Photography
The Studio, Chart Cottage, Turners Hill Road, Crawley Down, West Sussex, RH10 4HG
info@sarahfisherphotography.co.uk | 07453 716216

Last updated: August 2026

Your privacy matters to me. This policy explains what personal information I collect when you get in touch, book a session, or use this website, why I collect it, how I look after it, and what rights you have over it. It’s written to comply with UK GDPR and the Data Protection Act 2018.

I am the “data controller” for the personal information described in this policy, meaning I decide how and why it’s used.

What information I collect

Depending on how you interact with the studio, I may collect:

  • Contact details you give me, such as your name, email address, phone number and postal address, when you make an enquiry, book a session, or sign up to my mailing list.
  • Booking and session details, such as your session type, date, any special requirements, and notes about your family that help me plan your visit.
  • Photographs, video and audio taken during your session. This is central to what I do, and I treat it with particular care, especially where it includes images of children (see “A note on children’s images” below).
  • Payment information, handled securely by my payment providers, Stripe and PayPal. I don’t store your full card details myself.
  • Website usage information, such as your IP address, browser type, and how you use this site, collected through analytics tools (see “Cookies” below).
  • Correspondence, such as emails, contact form messages, and any other communication between us.

Why I collect it, and my legal basis for doing so

I only collect and use personal information where I have a proper legal basis to do so:

  • To fulfil our contract: processing your booking, planning and delivering your session, and providing prints, albums or digital files.
  • With your consent: for example, using your images in my portfolio, on my website or social media, or sending you marketing emails. You can withdraw this consent at any time.
  • For my legitimate business interests: such as keeping business records, improving my services, and the day-to-day running of the studio, always balanced against your right to privacy.
  • To meet a legal obligation: for example, keeping financial records for HMRC.

A note on children’s images

Most of my clients are babies, young children and families, so a large part of what I photograph involves children. Where a child is being photographed, a parent or legal guardian gives permission on their behalf, both for the session itself and for any use of the resulting images (including portfolio or marketing use, per the Copyright Policy). I take the same care and professionalism with children’s images as I do with any client’s, and I never use a child’s image in a way that wasn’t agreed to by their parent or guardian.

Who I share your information with

I don’t sell your personal information. I do share it with a small number of trusted providers who help me run the studio, including:

  • LightBlue, my booking and client management system, for managing bookings and client communication.
  • Pixieset, for hosting your private online gallery and any print/digital ordering.
  • Stripe and PayPal, for processing payments.
  • EmailOctopus, if you’ve opted in to my mailing list.
  • Starling Bank, my business banking provider, for financial record-keeping and tax purposes.
  • Print labs and product suppliers, where you’ve ordered physical prints or products.

Each of these providers is only given the information they need to do their job, and I expect them to keep it secure. Some of these providers may store data outside the UK (for example, in the EU or US); where that happens, they’re required to have appropriate safeguards in place, such as standard contractual clauses.

I may also share information where required by law, for example if requested by HMRC or a court.

Cookies and website analytics

This website uses a small number of cookies and similar tools, including Google Analytics (to understand how visitors use the site) and a Pinterest tag (to measure the performance of Pinterest content). These tools may collect information such as your IP address and browsing behaviour on this site.

You can control or delete cookies through your browser settings at any time; blocking them may affect how well the site works.

How long I keep your information

  • Enquiry and booking details are kept for as long as needed to provide your session and deal with any follow-up, and then for a further period to meet accounting and legal requirements.
  • Session photographs, video and audio are kept for 18 months after your session, unless you’ve asked me to use them for my portfolio (see below), or the law requires me to keep them for longer.
  • Images I use in my portfolio for marketing purposes are kept until you ask me to stop using them, at which point I’ll remove them within 14 days of your request.
  • Financial records are kept for as long as required by HMRC (currently at least 6 years).

Your rights

Under UK GDPR, you have the right to:

  • Access the personal information I hold about you.
  • Correct anything that’s inaccurate or incomplete.
  • Ask me to delete your information, where there’s no good reason for me to keep it.
  • Object to or restrict how I use your information, including for marketing.
  • Withdraw consent at any time, for example to stop me using your images in my portfolio or marketing.
  • Complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you’re unhappy with how I’ve handled your information. I’d always appreciate the chance to sort things out directly first, so please get in touch if you have any concerns: info@sarahfisherphotography.co.uk.

For photographs and video specifically, please note that access requests may be met with lower-resolution or watermarked copies to protect my copyright.

Keeping your information secure

I take reasonable technical and organisational steps to protect your personal information from loss, misuse or unauthorised access, including using reputable, secure platforms for bookings, galleries, payments and email.

Changes to this policy

I may update this policy from time to time, for example if my practices or the law change. The current version will always be available on this page.